StartWrite Telecoms, Energy and IT Consultancy for UK Businesses

Call Logging & Billing Services



Why call logging?

Call logging is a way of tracking and monitoring usage of your telephone systems. It is effectively expansion and verification of the bills provided by your telephone services carrier. Fundamentally it delivers cost breakdowns, incoming call statistics, network usage, departmental summaries and originating extensions details.



Why use our software packages?

Without our Call logging software in place, the benefits of call logging can become lost within the daily pressures of cost management and departmental cross charging. With our background and experience, Startwrite do not let that happen. The potential problems with call logging is often not the data collection itself, but the interpretation of the data. info.gif For example, the significance of a lost call from a Mitel is different to that of a Meridian or IP Office. StartWrite interprets the data and reports back in a way that makes sense to you.

Our recommendations are designed for hosted products, which form a crucial part of our Call logging software; the software is our service route to independence and flexible charging. Once you have seen for yourself the amazing power of Call logging software, you are able to upgrade or replace your more traditional client-controlled call logging service with one of our three modular billing tools.


Licensing costs are dependent on the number of telephone extensions at each site, and the complexity of the service required. Successful call logging enables you to accurately track and monitor telephone usage at organisational, departmental and individual user levels. The knowledge you gain from analysing this call information can enable you to achieve significant cost savings through a combination of reducing call costs, minimising fraud and optimising line usage.

StartWrite Consultants have been providing both call logging and general consultative advice to our clients for several years.

Our IT Support Outsourcing is provided through the ITSOS product.

If you would like to discuss any requirements please contact info@stwconsult.com or call StartWrite Consultants on 0845 055 6456.