Typically for a new client we will begin a consultancy review by auditing the existing communications infrastructure and procedures and developing a clear understanding of current and future business drivers.
Benefits of TCS
- Telecoms audit and analysis: to provide an initial snapshot analysis of your current hardware and contracts, to check where your greatest costs lie and whether you are getting the best price, to profile information flow, and to assist in disaster
- Call logging and billing services: to track usage of the telephone system at organisational, departmental and user levels, and to verify bills. The knowledge you gain can allow you to reduce costs, reduce abuse, minimise fraud and optimise line usage.
- Mobile phone cost reduction (including the allocation of costs between business and personal use): We advise on suppliers, products and services, and monitor/analyse your current usage.
- Consultancy on specific technical requirements: eg reducing costs for global follow-the-sun call centres, the provision of non-geographic 0800/0845/0870 numbers, VoIP softphones for hotel based travellers, UK dial tone deliverable worldwide.
- Solutions for VoIP (voice over internet protocol): VoIP services are becoming strategically important and more cost effective as previously leading edge solutions become more mainstream. We can help you assess the potential benefits and savings of VoIP, and deliver it across an extended enterprise including branch offices, remote workers, partners and suppliers.
- Solutions for flexible working/mobiles: mobilising a workforce can also create number of technical challenges and it is essential to choose the correct solutions. StartWrite can help you define requirements, choose the technology, provide professional support services and design management reports to suit your needs