What We Do

Telecom Services

Telecoms audit and analysis: to provide an initial snapshot analysis of your current hardware and contracts, checking where your greatest costs lie and whether you are getting the best price possible.

Call logging and billing services: to track telephone system usage at organisational, departmental and user levels, and to verify bills. This allows you to reduce costs and abuse, minimise fraud and optimise line usage.

Mobile phone cost reduction (including the allocation of costs between business and personal use): We advise on the latest supplier products and services, and StartWrite's TMS enables you to split business and personal call charges. Together these services will significantly drive down your mobile costs.

Consultancy on specific technical requirements, such as: reducing costs of global follow-the-sun call centres, the provision of non-geographic 0800/0845/0870 numbers, VoIP softphones for hotel-based travellers, worldwide delivery of UK dial tones, and much more. You have a problem; we will find the solution.

Solutions for VoIP (voice over internet protocol): VoIP services have become strategically important, as well as more cost effective for businesses, as previously leading edge solutions become more mainstream. We help you to assess the potential benefits and savings of VoIP and, if appropriate, deliver it across your extended enterprise, including branch offices, remote workers, partners and suppliers.

Negotiations/procurement with suppliers: We provide expert help designed to ensure that your organisation obtains the best possible rates, terms, and flexibility from telecoms suppliers.

Development of a corporate telecoms strategy: assistance in the development of innovative telecoms strategies and the setting of Key Performance Indicators to track success.

Energy Services

Half hourly reporting on energy usage: to further your understanding of current energy demand, compare usage and allocate costs across units/departments/buildings/locations, and identify opportunities to reduce usage, costs and your carbon footprint.

Provision of real-time energy data: so that users can view usage and respond to alerts in real time thereby effecting immediate improvements.

Verification of utility bills: fighting your corner if necessary for rebates on supplier overcharging.

Verification of the best meter type for your energy profile: implementing replacement meters if appropriate

Negotiation/procurement of your energy contracts: ensuring that you benefit from the most appropriate supplier, contract and time scheduling for you. We also act as an energy broker and can advise on energy e-auctions.

Consultancy on specific energy requirements: including claw back and backdating on expired override rates, multiple meter contracts/multi-tenanted properties, new-build projects, combined heat and light management control systems

IT Services and VoIP

StartWrite has particular expertise in the crossover between telecoms and IT, VoIP convergence and in assisting companies experiencing access, speed, security and cost issues with their corporate networks, internet/intranet, or data centres. We advise on both hosted and the more traditional premises based telephone systems integration with data networks.

Telephone lines and numbers can be fully integrated with or separated from the local LAN . It just depends upon the specific circumstances of each client. The combinations are greatly enhanced by integration with mobile phones and WiFi in-office roaming. We encourage clients to use this is ever changing area of technology where ever possible and will work with you to discover where you can reap the benefits by adopting these services.

Having a single direct dial number able to be delivered anywhere is frequently promoted by suppliers but the means to achieve this varied and complicated. StartWrite will help you determine where this services produces real value add to your business and which technologies are best to use.

Our Mission Statement: Share Solve Save Support

We aim to SHARE information in order to SOLVE the client's requirements and to ensure that the maximum SAVING of cost, time and effort is SUPPORTED throughout the project lifecycle.

Our Philosophy

We aim at all times for the highest quality of technical consultancy and customer care. We seek to make sensible practical recommendations rather than adopt a theoretical approach, and we strive to deliver a fast, efficient service to agreed deadline.

Our approach to project management

Our scalable project management approach is capable of dealing with small intricate projects, as well as multi-million pound infrastructure developments. Project delivery is undertaken by professional consulting staff with academic backgrounds in business management, IT, engineering and project management. In contrast to using contract staff for your project management requirements, all our consultants are constantly mentored by senior team members to maintain high standards and optimal service delivery. Our strategic and technological approach to delivering solutions is designed to ensure that the desired business outcomes are achieved.

This approach includes a structured project management methodology driven by Your Success Map that:

communicates a clear plan of action

identifies responsibilities

continually updates the client's expectations and requirements

provides document management systems to reference all content

tracks and controls expenditure and time progress